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Technical Support

Technical support is available to all users of KRyLack Software products, free of charge, but registered users receive Premium Support.

For technical support, please Contact Us

If you are reporting a technical issue, first:

  • Make sure you are using latest version of our software. (Click here for download page)
  • Be prepared to provide us with your system information, such as what operating system you are using (Windows 95/98/98SE/ME/NT/2000/XP/2003/Vista/7), how much RAM you have installed, what processor your computer has, etc.
  • Try to reproduce the issue explaining it it step by step.

Suggestions

We generally issue new releases with new features every few months. We love to listen to your ideas regarding features that you would like to see added, and will usually implement them in future updates.

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